Fountain and waterers will be shipped by best method available. At this time, we are only able to ship to customers within the Continental United States. If you are outside of this, please contact us and we will send you names of a dealer that can service you. All orders normally ship within 7 to 10 working days. If an out-of-stock situation arises, we will notify you with the expected replenishment date before shipping your order. **** As of 11/8/2021 we are finding the shipping rates for the heavier parts and fountains have increased substantially. We can have our warehouse calculate the shipping rate for you before sending them out. We have been absorbing the difference in these rates but find we can no longer pay these overages. We thank all of our customers!!
We will accept returns that are in saleable condition and have the original factory packaging with a copy of the bill of sale or detailed shipper. Please contact us via e-mail to allow us to issue a return authourization. Credit will be issued via the same method as payment was received.